Unfortunately, at some point, almost every part of the country is going to be affected by some type of natural disaster, be it a hurricane, tornado, earthquake or similar large-scale event. When such events take place, private haulers and public sanitation departments are needed to collect and dispose of the debris left behind. Developing a sound operational plan for such circumstances well ahead of time is crucial.

Phoenix-based Republic Services' South Florida division, which operates in an area prone to hurricanes, has a leadership team that reviews and refines the division's disaster response plans throughout the year. The team conducts regular tabletop drills, and has conducted a disaster emergency preparedness workshop for municipalities and unincorporated areas in Broward, Palm Beach and St. Lucie counties.

"The presentation reviewed the clean-up performance in past storms, critiqued what was done well and poorly, and recommended improvements," says Damon Stinson, Republic Services' director of municipal affairs in the South Florida area. "We also clarified the roles of service providers and municipalities."

One key question about roles, for instance, asks who manages storm debris after a hurricane? "Of course, we would manage municipal solid waste," Stinson says. "But who would mange storm debris?"

In some cases, municipal contracts require Republic Services to manage the storm debris. Republic might do the work or may contract directly with a third party. In other cases, a municipality might contract with a third party. It all depends on plans and preparations made ahead of time.

As a hurricane approaches, the division's leadership team meets to review the responsibilities assigned to each team member and to set the plan in motion. "My responsibility is to keep the municipalities apprised of our status," Stinson says. "The general manager manages our operations, assessing problems and making decisions about how to move forward. The maintenance manager procures additional fuel, sources for fuel, trucks and heavy equipment, and makes sure the office's power generator is in working order."

Disasters often cause power outages that shut down computer systems. A member of the leadership team makes sure that route sheets for the drivers are printed out on paper before an outage makes that impossible.

In meetings with drivers, leadership team members review safety procedures for operating in the aftermath of a storm. "We remind them that power outages or storm damage often affects traffic signals, making it important to take extra care at intersections," Stinson says. "We also note that line of sight changes after a storm. There are large piles of debris, and pedestrians can suddenly appear from behind them. Take extra care driving."